GlowTouch Technologies
Employees - 100+, Positions - 25+, Salary - 0 - 0 , Industry Type - IT - Software
GlowTouch Technologies Overview
GlowTouch Technologies Active Jobs
Analyst - Customer Support
GlowTouch Technologies
Office Location
Full Time
- Excellent verbal
- written communication skills
- Strong analytical abilities
Salary Information not included
Charge Back Agent
GlowTouch Technologies
Office Location
Full Time
- Billing
- finance
- Administrative Support
- SaaS
- Billing Systems
- Analytical skills
- Subscriptionbased Services
- Fraud Prevention Awareness
- Financial Software
Salary Information not included
Networking Engineer
GlowTouch Technologies
Office Location
Full Time
- Ruckus
- Mikrotik
- TCPIP
- DNS
- dhcp
- Network troubleshooting
- Cambium Networks
- WiFi networking
Salary Information not included
Technical Support- SaaS
GlowTouch Technologies
Office Location
Full Time
- Product Knowledge
- Troubleshooting
- VPN
- Antivirus
- Chat Support
- Ticket Support
- Desktop engineers
- Software as a Service SaaS
Salary Information not included
Wireless Tech Support
GlowTouch Technologies
Office Location
Full Time
- LTE
- 3G
- 4G
- 5G networks
- SIM provisioning
- Wireless configuration
- mobile apps iOSAndroid
- remote device diagnostics
- CRM software
Salary Information not included
Inbound Customer Service Agent
GlowTouch Technologies
Office Location
Full Time
- Strong Customer Service skills
- Excellent active listening
- Communication skills
- Good PC
- internet navigation skills
- Typingbytouch proficiency
- Problemsolving orientation
Salary Information not included
Network Engineer T3
GlowTouch Technologies
Office Location
Full Time
- network infrastructure
- Ruckus
- CCNA
- Network troubleshooting
- Network maintenance
- Network Configuration
- Network security
- Documentation
- Reporting
- User support
- Communication
- Network Performance
- network optimization
- Network monitoring
- Network management
- Scripting
- Automation
- WiFi technologies
- Cambium Networks
- MikroTik equipment
- Voice
- nonvoice channels
Salary Information not included
Senior Data Scientist
GlowTouch Technologies
Office Location
Full Time
- Machine Learning
- Database Management
- Data Management
- Predictive modeling
- MySQL
- PostgreSQL
- MongoDB
- aws
- Azure
- Agile methodology
- ITIL
- PRINCE2
- cloud platforms
- Google Cloud
- Waterfall Methodologies
Salary Information not included
Manager Compensation and Benefits
GlowTouch Technologies
Office Location
Full Time
- Compensation Management
- Benefits Administration
- Data Analysis
- Reporting
- Human Resources
- Business administration
- finance
- Stakeholder Support
Salary Information not included
Quality Analyst
GlowTouch Technologies
Office Location
Full Time
- bpo
- Voice Process
- Monitoring
- Evaluation
- Call Quality
- Training
- Compliance
- Quality standards
- Regulations
- Communication skills
- QA tools
- Feedback
- Analytical skills
- MS Excel
- Reporting
- international voice process
- CRM
- Ticketing Systems
- Quality Analyst
- customer interactions
- Quality Trends Analysis
- listening skills
- Call Center Metrics
- KPIs
- Call Monitoring Software
- Attention to Detail
Salary Information not included
Customer Support Executive
GlowTouch Technologies
Office Location
Full Time
- Web technologies
- Network troubleshooting
- Customer Support
- VPN background
- English communication
- Problemsolving
- Attention to Detail
Salary Information not included
Operation Manager
GlowTouch Technologies
Office Location
Full Time
- Bpo Operations
- Workforce management
- Communication skills
- Stakeholder management
- Excel
- Powerpoint
- Dialers
- managerial capacity
- contact center metrics
- ClientFacing Skills
- reportinganalytics tools
- International voice processes
- Quality Frameworks
- Crm Systems
- workforce optimization tools
Salary Information not included
Trainer - Voice Process
GlowTouch Technologies
Office Location
Full Time
- bpo
- Communication skills
- Product Knowledge
- soft skills
- Call Center Operations
- MS Office
- Time management
- Learning Management Systems
- Trainer
- International voice processes
- adult learning principles
- training methodologies
Salary Information not included
Customer Support - Web hosing
GlowTouch Technologies
Office Location
Full Time
- Excellent interpersonal
- Communication skills
- Inquisitive mindset
- Passion for Technology
- collaboration
- Willingness to follow a structured work schedule
Salary Information not included
Customer Support Executive - Non-voice
GlowTouch Technologies
Office Location
Full Time
- Customer Service
- Critical Thinking
- Troubleshooting
- collaboration
- QuickBooks
- Data Management
- Accounting software
- Excellent typing skills
- Call Handling
- Keyboard shortcuts
- Verbal
- written communication
- Feedback Collection
Salary Information not included
Manager - Talent Acquisition
GlowTouch Technologies
Office Location
Full Time
- Talent acquisition
- recruitment
- Stakeholder management
- Employer Branding
- HR
- Business administration
- DataDriven Approach
- Sourcing Strategies
- Recruitment analytics
- ATS
Salary Information not included
Senior Analyst
GlowTouch Technologies
Office Location
Full Time
- Advanced Excel
- written communication
- Verbal communication
- presentation skills
- Probability
- Data Visualization
- Customer Service
- Analytical skills
- Troubleshooting Skills
- Organization Skills
- Data convergence
- What if scenarios
- Customer data analysis
- Statistics basics
Salary Information not included
Technical Support Engineer
GlowTouch Technologies
Office Location
Full Time
- Patience
- Strong multitasking skills
- Ability to think critically
- Excellent typing skills
- Knowledge of keyboard shortcuts
- Excellent verbal
- written communication skills
- Empathy
- Positive attitude
- Good knowledge on VPN
- Zendesk knowledge
Salary Information not included
IN - Junior Analyst
GlowTouch Technologies
Office Location
Full Time
- Patience
- Ability to think critically
- Troubleshoot effectively under pressure
- Excellent typing skills
- Quick grasp of technical concepts
- Knowledge of keyboard shortcuts
- Efficient computer usage
- Excellent verbal communication skills
- Excellent written communication skills
- Empathy
- Positive attitude
- willingness to learn
- Innovate
- Take on challenges proactively
Salary Information not included
Junior Analyst- People Ops(HRBP)
GlowTouch Technologies
Office Location
Full Time
- People Management
- Retention Strategies
- Employee grievance
- Dynamic
- Innovative
- Employee engagement activities
- Handling ER issues
- Audit preparation
- New initiative
- HR for Voice process
- Excellent written
- verbal communication skills
- Good Team Player
- Selfmotivated
- Disciplined
- Excellent interpersonal skills
- Ability to take decision under stressful condition
- willing to learn
- Strong negotiation
- Liaison Skills
Salary Information not included
Technical Support Retail
GlowTouch Technologies
Office Location
Full Time
- Troubleshooting
- Customer Service
- customer interaction
- written communication
- Verbal communication
- Problem Solving
- Project Management
- Software Implementation
- Interpersonal Skills
- IT platform
- Computer Knowledge
- Internet Knowledge
- Attention to Detail
- Technology Inclination
Salary Information not included
Manager Quality
GlowTouch Technologies
Office Location
Full Time
- Analytical skills
- Quality management
- Auditing
- Communication skills
- Quality Assurance
- Microsoft Office
- Six Sigma
- ISO Standards
- Problemsolving
Salary Information not included
Charge Back Analyst
GlowTouch Technologies
Office Location
Full Time
- Order processing
- Documentation
- Analytical skills
- Communication skills
- Chargeback Management
- Ethoca Alerts
- Billing Escalations
- Reporting
- Feedback
- Fraud Prevention Awareness
- Billing Systems
- Financial Software
- Attention to Detail
- Organizational Skills
Salary Information not included
Graduate Engineering Trainee - Tech Support
GlowTouch Technologies
Office Location
Full Time
- Patience
- Strong multitasking skills
- Ability to think critically
- Excellent typing skills
- Quick grasp of technical concepts
- Knowledge of keyboard shortcuts
- Efficient computer usage
- Excellent verbal
- written communication skills
- Empathy
- Positive attitude
- Email Marketing knowledge
- Digital Marketing Knowledge
- Customer Interaction Skills
- Troubleshooting Problem Solving skills
- Collaboration Skills
Salary Information not included
Analyst
GlowTouch Technologies
Office Location
Full Time
- Troubleshooting Skills
- Patience
- Innovative
- Customer Service
- Email Support
- Strong multitasking skills
- Excellent verbal
- written communication skills
- Excellent typing skills
- Quick understanding of the issue
- Ability to think critically
- Empathy
- Positive attitude
- Knowledge of keyboard shortcuts
- Efficient computer usage
- willingness to learn
- proactive
- Live chat support