UnifyCX
Employees - 100+, Positions - 24+, Salary - 0 - 3 Lacs, Industry Type - IT - Software
UnifyCX Overview
UnifyCX Active Jobs
Graduate Engineering Trainee - Documentation Process
UnifyCX
Office Location
Full Time
- Strong multitasking skills
- Excellent typing skills
- Basic understanding on legal concepts
- Knowledge of keyboard shortcuts
- Efficient computer usage
- Excellent written communication skills
- willingness to learn
- Innovate
- Take on challenges proactively
Salary Information not included
Analyst - Customer Support
- UnifyCX
- Office Location
- Full Time
- Excellent verbal
- written communication skills
- Strong analytical abilities
Salary Information not included
TVC Provider Voice
- UnifyCX
- Office Location
- Full Time
- Strong multitasking skills
- Excellent typing skills
- Good Hindi speaking skill
- Basic understanding on legal concepts
- Knowledge of keyboard shortcuts
- Efficient computer usage
- Excellent written communication skills
- willingness to learn
- Innovate
- Take on challenges proactively
Salary Information not included
Operation Manager
- UnifyCX
- Office Location
- Full Time
- Bpo Operations
- Workforce management
- Communication skills
- Excel
- Powerpoint
- Dialers
- managerial capacity
- contact center metrics
- ClientFacing Skills
- reportinganalytics tools
- International voice processes
- Quality Frameworks
- Crm Systems
- workforce optimization tools
Salary Information not included
Customer Support Executive - Non-voice
- UnifyCX
- Office Location
- Full Time
- Customer Service
- Verbal communication
- written communication
- Critical Thinking
- Troubleshooting
- Patience
- learning
- Innovation
- Excellent typing skills
- Call Handling
- Keyboard shortcuts
- Computer usage
- Empathy
- Positive attitude
- Challenges proactively
Salary Information not included
Analyst- People Ops (HRBP)
- UnifyCX
- Office Location
- Full Time
- People Management
- Retention Strategies
- Employee grievance
- Exit Interviews
- Dynamic
- Innovative
- Employee engagement activities
- Preparing various dashboards
- Handling ER issues
- Handling of PIPs
- RETENTIONS
- Audit preparation
- New initiative to the organization
- HR for Voice process
- Excellent written
- verbal communication skills in English language
- Good Team Player
- Selfmotivated
- Disciplined
- Excellent interpersonal skills
- Ability to take decision under stressful condition
- willing to learn
- Achieve the best
- Strong negotiation skills
- Liaison Skills
Salary Information not included
Business Insights Manager (BIM)
- UnifyCX
- Office Location
- Full Time
- Data Management
- Analytics
- Power Bi
- Data Visualization
- Stakeholder engagement
- security management
- Thought Leadership
- Design Thinking
- Project Management
- Communication skills
- Teamwork
- Data Flow Diagrams
- Business Analysis
- Technical acumen
- Partnership
- collaboration
Salary Information not included
Managed Services SDM Team Leader
- UnifyCX
- Office Location
- Full Time
- service management
- Service delivery
- Account Management
- Team Management
- SLA Management
- Managed Service Provider MSP
- Customer Success
Salary Information not included
Senior Analyst - Support
- UnifyCX
- Office Location
- Full Time
- Advanced Excel
- Data Analysis
- Microsoft Office
- Salesforce
- CRM
- sql queries
- Data Visualization
- Customer Service
- Statistics
- Database functions
- Gis Tools
Salary Information not included
Quality Analyst
- UnifyCX
- Office Location
- Full Time
- bpo
- Voice Process
- Monitoring
- Evaluation
- Call Quality
- Training
- Compliance
- Quality standards
- Communication skills
- QA tools
- Feedback
- Analytical skills
- MS Excel
- Reporting
- international voice process
- CRM
- Ticketing Systems
- Quality Analyst
- customer interactions
- Quality Trends Analysis
- Call Center Metrics
- Call Monitoring Software
- Attention to Detail
Salary Information not included
Angular Javascript Developer
- UnifyCX
- Office Location
- Full Time
- JavaScript
- Angular
- css
- owasp
- Unit Testing
- Wordpress
- TypeScript
- react
- Vuejs
Salary Information not included
Chargeback Specialist
- UnifyCX
- Office Location
- Full Time
- Communication skills
- Ticket triaging
- Partner Account Management
Salary Information not included
Compensation Benefits Manager
- UnifyCX
- Office Location
- Full Time
- Compensation Management
- Benefits Administration
- Data Analysis
- Reporting
- Analytical skills
- Stakeholder Support
- Knowledge of Compensation Principles
- Legal regulations knowledge
Salary Information not included
Customer Support Analyst
- UnifyCX
- Office Location
- Full Time
- Customer Service
- Web technologies
- Network troubleshooting
- written communication
- Verbal communication
- Problem Solving
- Computer Skills
- Project Management
- Software Implementation
- Interpersonal Skills
- IT platform
- Live chat support
- Internet skills
- Attention to Detail
- Technology Inclination
INR 3 Lacs - INR 3 Lacs /year
Manager - Talent Acquisition
- UnifyCX
- Office Location
- Full Time
- Talent acquisition
- recruitment
- Stakeholder management
- Employer Branding
- HR
- Business administration
- DataDriven Approach
- Sourcing Strategies
- Recruitment analytics
- ATS
Salary Information not included
Ticket Agent (billing and technical support), Mangalore
- UnifyCX
- Office Location
- Full Time
- Customer Service
- Technical Support
- Troubleshooting
- Documentation
- Communication skills
- Technical Aptitude
- ProblemSolving Skills
- Familiarity with support tools
- Multitasking abilities
Salary Information not included
Trainer - Voice Process
- UnifyCX
- Office Location
- Full Time
- bpo
- Communication skills
- Product Knowledge
- soft skills
- Call Center Operations
- MS Office
- Time management
- Trainer
- International voice processes
- adult learning principles
- training methodologies
- Learning Management Systems LMS
Salary Information not included
IN - Junior Analyst
- UnifyCX
- Office Location
- Full Time
- Patience
- Troubleshooting Skills
- Ability to think critically
- Excellent typing skills
- Quick grasp of technical concepts
- Knowledge of keyboard shortcuts
- Efficient computer usage
- Excellent verbal
- written communication skills
- Empathy
- Positive attitude
Salary Information not included
Senior Manager Ops
- UnifyCX
- Office Location
- Full Time
- SLA Management
- CRM
- Leadership
- Stakeholder management
- Analytical skills
- Process optimization
- Automation
- CSAT Measurement
- Customer Lifecycle Strategies
- Helpdesk Platforms
- Support Analytics
- Datadriven decision making
- MultiChannel Support Management
- CrossFunctional Collaboration
Salary Information not included
Senior Data DevOps Engineer
- UnifyCX
- Office Location
- Full Time
- aws
- Snowflake
- Dbt
- Automation
- Information security
- Python
- Ruby
- PHP
- Perl
- Git
- SQL
- Docker
- Kubernetes
- Apache Airflow
- MLOps
- cicd
Salary Information not included
Voice Agent (billing only) VOICE AND TICKET, Mangalore
- UnifyCX
- Office Location
- Full Time
- Technical Troubleshooting
- Customer service orientation
- Adaptability
- Verbal
- written communication skills in English
- Attention to Detail
- ProblemSolving Skills
- Familiarity with support tools
- Multitasking abilities
Salary Information not included
Technical Support- SaaS
- UnifyCX
- Office Location
- Full Time
- Product Knowledge
- Troubleshooting
- VPN
- Antivirus
- Chat Support
- Ticket Support
- Desktop engineers
- Software as a Service SaaS
- tickets
- chat hybrid experience
- Good written
- Communication skills
Salary Information not included
Customer service Rep- Chat and email support
- UnifyCX
- Office Location
- Full Time
- Customer Service
- Communication
- Troubleshooting
- Broadband Services
- Video Services
- Time management
- Billing Inquiries
- Service Upgrades
- Account Updates
- CRM software
- Problemsolving
Salary Information not included
Site Reliability Engineer (NOC)
- UnifyCX
- Office Location
- Full Time
- Incident management
- Change Management
- Monitoring tools
- Automation tools
- MySQL
- Db2
- JIRA
- New Relic
- Jenkins
- Splunk
- nagios
- Python
- Ruby
- Bash
- Java
- Kubernetes administration
- CentOS servers
- Java application support
- ArgoCD experience
- Linux skills
- Basic scripting knowledge
- Alerting tools
- Loki
- Grafana
- GoLang
- API programming
- Jira integration
- Slack integration
- xMatters integration
- PagerDuty integration