Apply For Team Lead - Customer Service Representative

• Infosys BPM Limited
• Office Location
• Full Time

Experience: 3 - 3 years required

Pay:

Salary Information not included

Type: Full Time

Location: Karnataka

Skills: People Management, Performance Reviews, Cross Selling, Upselling, resource planning, Career Planning, Performance Management, SLA, KRA, kpi, CSAT, Training, Key performance indicators, Messaging, Web Chat, Service Levels, Quality, Productivity, Customer support Team Leading, Appraisal discussions, Managing a Team, Sales Campaigning, Work Force Management, Client escalations monitoring, Manage shrinkages