Team Leader UK Lead Generation And Sales Process Vencore Global Services

About Vencore Global Services

The Vencore Global Services is one of the biggest B2B & B2C outbound telemarketing company. We work with many of the world's leading organisations. We have an unrivalled track record of providing high quality sales lead generation, appointment setting, data enhancement, market research and customer care services in both English and a wide range of other native languages. With trained and salaried agents we can deliver high quality results at any scale.We are committed to making a lasting impression that results in customer acquisition and long-term relationship.

Job Description

Job Description:- Lead Generation Executive/ Customer sales
Location :- Lane no 2 plot no 7 , near Saket metro station gate no 2 walk-in-distance from the metro.
Education Qualification- Graduate
Experience- 2-3 years of experience in International- UK/US/AUS
Salary:- 25000 to 45000
Number of Position:- 1
Working Hours/Timings:- 3:00 PM – 12:00 AM- Fixed shifts (Saturday- Half-day & Sunday- Week-Off)
Additional Benefit (if any):-Drop Facility Provided
Duties & Responsibilities:
1. Team Management: 

• Lead, mentor, and motivate a team of sales representatives to achieve targets and KPIs.
• Conduct regular team meetings to communicate goals, strategies, and provide performance feedback.
• Monitor individual and team performance metrics related to lead generation, conversion rates, and sales targets.

2. Sales Strategy Implementation:

• Implement effective sales strategies and techniques tailored for the UK
• market.
• Work closely with the sales team to identify sales opportunities and effectively
• manage the sales pipeline.
• Ensure adherence to sales processes and procedures, including compliance
• with legal and regulatory requirements.

3. Customer Relationship Management:

• Foster strong relationships with potential and existing customers in the UK market.
• Handle escalated customer inquiries or issues, ensuring timely resolution and customer satisfaction.
• Champion a customer-centric approach within the team to enhance customer engagement and loyalty.

4. Reporting and Analysis:

• Prepare regular reports on team performance, sales activities, and key metrics.
• Analyze sales data and trends to identify areas for improvement and strategic opportunities.
• Provide insights and recommendations to management based on data-driven analysis.

5. Training and Development:

• Conduct training sessions for new hires and ongoing coaching for existing team members.
• Keep the team updated on product knowledge, sales techniques, and market trends relevant to the UK.
• Support the professional development of team members through performance reviews and career planning.

6. Collaboration and Communication:

• Collaborate with other departments such as Marketing, Product Development and Customer Support to align strategies and achieve organizational goals.
• Communicate effectively with stakeholders at all levels, providing updates on team performance, challenges, and opportunities.

Skills and Qualifications:

• Proven experience in a similar role within a lead generation or sales environment,
• preferably with exposure to the UK market.
• Strong leadership skills with the ability to inspire and motivate a sales team to achieve
• targets.
• Excellent communication and interpersonal skills, with the ability to build rapport
• with customers and stakeholders.
• Analytical mindset with proficiency in using CRM systems and sales analytics tools.
• Results-oriented with a focus on driving performance and achieving sales goals.
• Knowledge of UK sales practices, regulations, and market dynamics would be advantageous.