Jr. Travel Consultant - Fresher (Voice Process) Etraveli India Pvt Ltd

About Etraveli India Pvt Ltd

We like a fast ride. Our eyes tearing up from the wind, hair an unwieldy mess, hands gripping the steering wheel; that kind of fast. Since we started in 2000, we’ve expanded to 6 continents, 75 countries, 35 languages and operate multiple global brands. Once, we were just a handful of dedicated souls, printing flight tickets as soon as there was a booking and running off to the post office to mail them out. Today, we’re a technology company with our own platform and over 1,000 employees. In addition to having one of the market’s most sophisticated technical solutions for connecting travelers and flight

Job Description

Job Title- Jr.Travel Consultant
Fresher- (Voice Process)
Qualification - Minimum education requirements Undergraduate / Graduate (Any stream)
Job location - Mumbai & Pune
Job department- Frontline Reporting toTeam Lead

Shift timing- 24/7 according to schedule_Rotational (Night shifts are included)Position DetailsDuties and responsibilitiesWorking in a state-of-the-art call center, as part of a dynamic customer support team.
Managing high call volumes/email volumes and delivering exceptional quality services to our customers
Offering products such as flights, hotels, car rentals, and insurance

Minimum Requirements
Excellent communication skills- (Both Verbal & Written)

Preferred requirements
Travel Industry knowledge is a plus.Should be comfortable working in shiftsHaving a good command over English LanguageWell versed with GeographyExceptional customer service skills Ability to multi-task and work in a fast-paced environment

Required skills
Seeking best practice implementation and driving ideasSelf-driven, proactive, and results-oriented
Competent quantitative skills (good in calculations)Ability to manage change Communicate and work closely with other departments to remain informed on any updates
 

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