Apply For Head Of Technology BPO / Contact Center Operations

  • company name Aionos
  • working location Office Location
  • job type Full Time

Experience: 8 - 8 years required

Pay:

Salary Information not included

Type: Full Time

Location: Noida

Skills: genesys, ACD, IVR, CTI, WFM, CRM, Automation tools, Speech Analytics, Vendor Management, compliance management, Risk management, Disaster Recovery Planning, Incident management, Telephony, aws, Azure, Project Management, Communication skills, Contact center technologies, Analytics Tools, RPA, Aiml, Chatbots, Voice Bots, conversational AI, Customer Journey Orchestration, IT engineering, Containerized environments, Omnichannel Customer Experience, Performance Analytics, KPI Management, Problemsolving

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