Apply For Director -CCaaS &Convo AI

• PwC Acceleration Centers in India
• Office Location
• Full Time

Experience: 15 - 15 years required

Pay:

Salary Information not included

Type: Full Time

Location: Karnataka

Skills: contact center operations, Sentiment Analysis, algorithms, Programming Languages, Statistical Analysis, Predictive modeling, Regression Analysis, clustering, Compliance Regulations, CCaaS domain, customer experience metrics, conversational data, Conversational AI systems, CCaaS platforms, contact center metrics, Topic modeling, text classification techniques, Data visualization tools, cloud platforms, NLU Verticals Expertise, ASR generation, SSML modeling, Intent Analytics, conversational AI testing, Agent Assist, Proactive Outreach Orchestration, Generative Ai, Statistical, machine learning techniques, Predictive models, data science principles, Time Series Forecasting, NLP techniques, distributed computing frameworks, NoSQL databases, dat