Apply For Director -CCaaS &Convo AI

• PwC Acceleration Center India
• Office Location
• Full Time

Experience: 15 - 15 years required

Pay:

Salary Information not included

Type: Full Time

Location: Karnataka

Skills: contact center operations, Sentiment Analysis, Programming Languages, Predictive modeling, Regression Analysis, clustering, Compliance Regulations, CCaaS domain, customer experience metrics, conversational data, Conversational AI systems, CCaaS platforms, contact center metrics, Topic modeling, text classification techniques, Data visualization tools, cloud platforms, NLU Verticals Expertise, Statistical, machine learning techniques, data science principles, Time Series Forecasting, NLP techniques, distributed computing frameworks, NoSQL databases, data security best practices, encryption techniques, Ethical considerations