Apply For Customer Experience Manager

• HCLTech
• Office Location
• Full Time

Experience: 5 - 5 years required

Pay:

Salary Information not included

Type: Full Time

Location: Noida

Skills: Customer experience, Service Excellence, Operational excellence, Voice of the Customer Analysis, Customer Journey Mapping, Service Improvement, Performance Benchmarking, BCM, Change Management, Product Management, Practice development, Innovation, Service delivery, Operations Management, Customer Support, Program Management, Data Analysis, presentation skills, collaboration, Communication skills, Project Management, PMP, PRINCE2, capm, ITIL, CX Program, Journey Mapping, customer interactions, Persona Development, CX Metric Improvements, Digital Workplace Services, Continuous Service Improvement, Operational Practices Assessment, SWAT Programs, Change Enablement, Influencing Skills, Digital Workplace Solutions, Agile Scrum Master, End User Technology Transition, Deployment Management