Apply For Contact Center Operations Manager

• Tata Consultancy Services
• Office Location
• Full Time

Experience: 13 - 13 years required

Pay:

Salary Information not included

Type: Full Time

Location: Maharashtra

Skills: Operations, Performance Metrics, resource planning, Quality Assurance, Continuous improvement, People Management, Revenue Enhancement, Client Interaction, Relationship management, Innovation, B2B, B2C, predictive analytics, Interpersonal Skills, Delivery experience, KPIs, COPC framework, PL Ownership, margin optimization, Business value delivery, transformation initiatives, RFPRFIs, consulting projects, multichannel exposure