Excelr Edtech Pvt Ltd
Employees - 100+, Positions - 1+, Salary - 0 - 0 , Industry Type - IT - Software
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CSR - Customer Service Representative
Excelr Edtech Pvt Ltd
Office Location
Full Time
- Salesforce
- Handling support emails
- Responding to customer queries
- Provide appropriate solutions
- Liaison between stakeholders
- Followup on assigned tasks
- Good in escalations
- Categorize
- subcategorize emails
- Handling last minute requirements
- Good in coordination
- Team player
- Learning Management System LMS
- Live chat support
- Experience in handling service tickets
- zoho
- verbal communication skills
- written communication skills