THE OPEN GROUP TOGAF 8 Certification for Practitioners Set 8

Office (desktop) software ✘ A bank's customer relationship management system ✘ A retail firm's order management system ✘ A software vendor's custom software configuration software ✔ An airline's aircraft maintenance scheduling software ✔

e-Mail ✘ groupware ✘ workflow ✘ office (desktop) software ✔ product data management system ✔

A bank's customer relationship management system ✘ All of these ✘ A retail firm's order management system ✘ A software vendor's custom software configuration software ✔ An airline's aircraft maintenance scheduling software ✔

A bank's customer relationship management system ✘ A manufacturing firm's internet e-mail server ✘ A retail firm's order management system ✘ A software vendor's custom software configuration software ✔ An airline's aircraft maintenance scheduling software ✔

internationalization ✘ data management ✘ reliability ✘ audit ✔ naming and directory ✔

naming and directory ✘ data interchange ✘ internationalization ✘ security ✔ usability ✔

naming and directory ✘ data interchange ✘ internationalization ✘ access control ✔ adaptability ✔

interoperability ✘ assurance ✘ availability ✘ serviceability ✔ all of these items are appropriate ✔

serviceability ✘ assurance ✘ availability ✘ remote access ✔ interoperability ✔

data management ✘ remote access ✘ image processing ✘ directory ✔ assurance ✔