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1.
Return on Investment (ROI) was developed by:
2.
Which of the following is a tool of financial as well as non-financial performance measure?
3.
The term Balanced Score Card coined by:
4.
SCBA stands for----------
5.
Which of the following is not a perspective of balanced score card?
6.
Customer retention and warranty claims are tools of performance measure in balance
score card under------------- perspective.
7.
Employees training and number of patents are tools of performance measure in balance
score card under------------- perspective.
8.
Defect rates and lead times are tools of performance measure in balance score card under-
------------ perspective.
9.
Operating income and sales growth are tools of performance measure in balance score
card under------------- perspective.
10.
Zero based budgeting is also known as: