Supply and Operations Management

dealer with customer ✘ manufacturer to product ✘ information and promotion ✘ supply and demand ✔

Lean principles focus on advanced statistical methods ✘ Lean principles are separate body of knowledge ✘ Lean principles have been developed over a lengthy period of time. ✘ Lean principles include reducing waste. ✔

Supermarket ✘ Bank ✘ Hospital ✘ They all use it. ✔

Under the manufacturing function ✘ Under the finance function ✘ Under the engineering function ✘ At the same level as the other major functions ✔

Reduced number of suppliers ✘ Increased competition ✘ Longer product life cycles ✘ Increased opportunities to strategically use technology ✔

Age of the firms ✘ A coin flip ✘ Outside evaluation ✘ The capabilities and flexibilities of the firms ✔

Many suppliers ✘ Short-term contracts ✘ Cooperation between purchasing and suppliers ✘ Continuous competitive bidding ✔

Minimizing transportation costs ✘ Constant demand ✘ Tradeoffs between warehousing, inventory, and transportation costs ✘ Product pricing strategy ✔

Values above the upper and lower control limits indicate points out of adjustment. ✘ Control charts are built so that new data can be quickly compared to past performance
data. ✘ Control charts graphically present data. ✘ All of the above are true. ✔

transportation modes ✘ competitors ✘ the Internet ✘ skilled operators ✔