1.
As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.
2.
As we conceive and define a LSS project one of the overriding things we hope to accomplish is to reduce the _____________________.
3.
The Value Chain in an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs.
4.
A key metric in Six Sigma is the DPMO which stands for __________________?
5.
Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?
6.
To construct a Fishbone Diagram and capture all the issues of interest it is best if your team uses the ________________ approach.
7.
A 5 Why Analysis is used to help identify possible defect causes when which one of the below listed tools is created?
8.
The purpose of a Process Map is to identify the complexity of the process and to assist in identifying ______________ in the process.
9.
At the start of a project we are told to "walk the process" from beginning to the end. We do this to_____________________.
10.
The "Method" category of Root Causes on a Fishbone Diagram is primarily used to generate ideas as to the possible causes for defects by the ____________.