1.
While withdrawing money at the ATM, the customer enters the amount to be withdrawn on the ATM keypad? What type of activity is this?
2.
What does DFSS stand for?
3.
Arrange the following Lean Six Sigma roles in the right sequence in terms of "increasing levels of competency"
1. Green Belt
2. Master Black Belt
3. Black Belt
4. Yellow Belt
4.
Six Sigma level implies a defect rate of:
5.
In Six Sigma, the word defect means_______?
6.
Six Sigma represents a quality level of 3.4 defects per thousand opportunities.
7.
The first question one must ask during concept development is: What is the product (good or service) intended to do?
8.
The voice of the designer is the primary input to the quality function deployment process.
9.
Technical requirements need to be determined to build the House of Quality.
10.
Quality function deployment (QFD) was developed at Motorola as part of their Six Sigma methodology.