A Black Belt is working a project on battery life. The Black Belt finds that the process is unstable, but wants to do a capability analysis. The Black Belt should:
You have been asked to monitor daily production yields to determine if the process yield is in statistical control. Select the control chart best suited for this purpose.
A black belt at a call center is reviewing the length of calls, as shown below. The phone call length is not to exceed 4 minutes. Is the call-in-process capable?