1.
Representatives at Universal Containers uses Salesforce to record information for new Leads. When new prospects are added, an outbound message is sent to SAP with the Lead's information. What automation process will accomplish this without writing any code?
2.
Users at Universal Containers need to be able to quickly create a Resource record from the Project record's Chatter feed. How should the app builder define this functionality?
3.
A sales manager would like to look at an Account record and view charts of all the related open opportunities, closed/won opportunities, and open cases. How many report charts can be added to the Account page layout to meet this requirement?
4.
Universal Containers has a junction object called Billings with a primary Master-Detail relationship with Accounts and a secondary Master-Detail relationship with Orders. The app builder has a requirement to change the primary Master-Detail relationship to a Lookup. What happens to the secondary Master-Detail relationship with Orders?
5.
When is it recommended to refresh a Full sandbox?
6.
What is a true statement in regards to creating custom report types?
7.
An app builder needs to change the data types of a few custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any Apex code. What data type change will require the app builder to perform additional steps in order to retain existing functionality?
8.
A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts. What could be used to accomplish this?
9.
An app builder has been asked to provide users a way to identify a Contact's "Preferred Contact Method" directly on the Contact record. Users need to be able to identify whether a phone number or an e-mail is the Contact's preferred communication method. What field type will allow the app builder to accomplish this with the fewest fields possible?
10.
Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account's billing state. This value should not change after the Opportunity has been created. What is the recommended solution to configure this automation behavior?