1.
Which is a Key Performance Indicator?
2.
Which metric is used in the Proposition Distribution report?
3.
To build a predictive model, use ____________.
4.
Next-Best-Action maximizes the customer lifetime value by _____________.
5.
The implementation of Next-Best-Action must involve ______________.
6.
What is the key characteristic that Next-Best-Action must consider to satisfy customer needs?
7.
Which business issue is the least suitable for Next-Best-Action?
8.
Business rules that determine if a customer is eligible for a particular proposition are also known as ___________.
9.
One of the flow shapes which allows seamless integration of Pega Decision Management with Pega Business Process Management is ____________.
10.
To which types of decisions can Decision Management be applied?