1.
The power company EnergyCo uses a PRPC-based Incident Management application with a single work type defined in the framework (class: EnergyCo-FW-IncMgt-Work-Incident). EnergyCo has four divisions (DivA - DivD). DivD has a new requirement: Solar Panel related incidents are stored in a separate table from other incidents. There is no Solar Panel specific class. In order to meet this new requirement, is it necessary to add a Solar Panel class? (Choose One)
2.
Given the following screenshot, what can be said about a rule in MyCoSelfService:01-01-02? (Choose One)
3.
A reference property can be best thought of as _____________? (Choose One)
4.
Which of the following statements is most accurate regarding system of record integration? (Choose One)
5.
Which of the following statements is most accurate regarding the PRPC data model? (Choose One)
6.
When designing a refresh strategy for retrieving updated data from a system of record, one should _______________. (Choose One)
7.
A linked property can be best thought of as ___________? (Choose One)
8.
When defining case specialization in the case designer, what underlying application rules are used? (Choose One)
9.
Three (3) flows (Flow-A, Flow-B and Flow-C) are being executed on the same work item. So far, Flow-A has reached its 5th and last assignment, Flow-B has reached its 3rd assignment, and 4th and last assignment of Flow-C has just been created. All assignments are routed to a user's worklist. How many records related to this work item would you expect the pc_assign_worklist table to hold? (Choose One)
10.
Which of the following statements most accurately describes dependency management? (Choose One)