Oracle Siebel Customer Relationship Management (CRM) 8 Business Analyst Set 1

Which relationship exists between Quotes and Accounts?

 

Identify the three statements that are true when creating new records using Quick Fill template.

Which feature provides advanced search capabilities across a broad set of data?

In the Siebel Web client, you drill down on the hyperlink for Fern Woodley, a contact for the XYZ Company account, and then on the hyperlink for Ms. Woodley's 500 x Printer Repair Kit opportunity. What feature In the Siebel Web client user interface would you use to quickly return to the XYZ Company account record?

Siebel Search can display results drawn from:

Select the three employee applications.

Business analysts must be familiar with the navigation options available in the Siebel application In order to design and recommend the appropriate navigation configurations to meet customer requirements. When your customer clicks the text In the status field in their Sales Opportunity list applet, they need to go to the Fulfillment view when the status Is "complete" or the Contact view when the status is "open. What type navigation is this?

Which option is NOT a benefit of using Siebel Workflow to automate business processes?

Which statement about views and responsibilities is true?

You have a requirement to ensure that different roles have different accesses to opportunity data. Sales Representatives should have the ability to update, but not delete opportunity records once created. Sales manager, on the other hand, should be able to update and delete all opportunity records. Which statement is true?