1.
How can you access the Report Explorer?
2.
How is unconditional linking different from conditional linking for a linked column in a report?
3.
How is access to a Knowledge Advanced article or external document controlled for web users on the Customer Portal?
4.
Your customer wants to update the new office address in about 1000 answer articles. Your client has three interfaces for each of their lines of business that will all have different information. What will you recommend to the client to update all the relevant answers?
5.
Your client wants to block all employees' personal details and allow each employee's direct manager to access only the blood group, medical details, emergency contact number for emergency usage. What kind of filter option should you use to allow a manager to generate an emergency details report?
6.
You have created a new article in your knowledge base and you want it to always appear at the top of the search result page. What display position should you configure?
7.
You want to create a report in which a row gets highlighted based on a condition you specify and email alerts are sent out when data in the generated report meets the specified condition. What should you use in your report?
8.
In Knowledge Advanced Search what is the use of the Concept feature?
9.
Which action cannot be performed on a dashboard?
10.
You enter a word in the Manage Search Query tool field "Tune a Question" that Knowledge Advanced does not recognize. Which statement is true?