1.
Which three duties are associated with the Payment Management Specialist role?
2.
The Billing Manager has to Bill Adjustment Duty role associated with him. Which task he cannot perform?
3.
What is true about the aged dunning method?
4.
Which two display columns that impact the Collections Dashboard are defined in the Global Setup Preference Region?
5.
Where are the alerts and approvals displayed in the Collection Work Area?
6.
Which option must be set up in order to adjust an invoice and enter an amount greater than the balance due?
7.
When running the delinquency process for a customer, the business unit for which you want to run the process is NOT appearing in the drop down menu. Identify the action you need to take.
8.
Select the two key system options related to customers.
9.
Which three ways will changing the customer information impart the collection process?
10.
A Billing Specialist runs the Create Automatic Billing Adjustments program to automatically adjust the remaining balance on open Invoices, but some of the amounts have exceeded his approval limits, what will be the result?