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1.
A user's workstation hangs intermittently. You are assigned to work with him to resolve the problem and have taken the following steps:
1. Checked user and system records to gather information to assess what might be wrong.
2. Worked on the system to eliminate one possibility at a time until the answer was found.
3. Wrote a complete description of the problem and its solution in the system logs.
4. Explained the problem and its solution to the user.
Observed the user while. He worked until. He was convinced that the problem would not recur. How many of these steps are an appropriate part of the troubleshooter's role?
1. Checked user and system records to gather information to assess what might be wrong.
2. Worked on the system to eliminate one possibility at a time until the answer was found.
3. Wrote a complete description of the problem and its solution in the system logs.
4. Explained the problem and its solution to the user.
Observed the user while. He worked until. He was convinced that the problem would not recur. How many of these steps are an appropriate part of the troubleshooter's role?
2.
A user cannot get a new application to print on a NetWare network even though the application is advertised as network-aware. Print jobs that the user sends from the application are not arriving in the print queue. These print jobs also do not print successfully from a workstation that is attached directly to a local printer. What is the probable cause of the network printing problem?
3.
What are valid considerations when installing twisted-pair network wiring? (Choose 2.)
4.
What can be used to test for a break on a FDDI cable segment?
5.
How many nodes can you install on a token ring network that is installed with IBM type 3 cabling?
6.
To enable manual recover from an abend, what value would you assign to the Auto Restart After Abend SET parameter?
7.
A user complains that he cannot connect to the network. He receives a "File Server Not Found" message. He had no trouble logging in yesterday. No hardware or software has been changed on his workstation since yesterday. LANalyzer shows the Network Alarm indicator is red and the scrolling message indicates a CRC error rate beyond the acceptable threshold. Sorting the errors reveals the CRC errors are accumulating for several different workstations. Other users on the same server have no problem. What is the most likely cause of the problem?
8.
How are file caching and the tracking of network resources implemented in the Novell Client for Windows NT?
9.
When setting up mirroring in NetWare, what data storage unit is actually being configured and mirrored?
10.
Which NDPS support service allows printers to send users and operators customized notifications about printer events and print job status?