1.
SI provides a SW Remedy Service. Of what modules is the SW Remedy Service composed?
2.
In a SI solution some non standard NSN servers are used. Who is responsible for the Equipment Support?
3.
In which of the following situations can a company show profit at the same time as cash is decreasing?
4.
Which of the following is not included in the SPC rate?
5.
The forecast for the half-year fluctuates a lot each period, but the Care service level is stable. One way to
improve the forecasting is:
6.
In which of the following situations can a company show profit at the same time as cash is decreasing?
7.
Net Sales is 150, Cost of Goods Sold is 100. What is the Gross Profit in %?
8.
It is June and in your latest financial report you see columns "Actual" Sales and Cost for Q2 Total.
Where do the values come from?
9.
Who is the person responsible for following up on case handling?
10.
Who is responsible for commercial and relationship escalation towards the customer?