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1.
You work as the network administrator at Certkiller .com. The Certkiller .com network consists of a single
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional.
A Certkiller .com user named Clive Wilson works from home. Dean Austin uses Microsoft Word, which runs Windows XP Professional and Microsoft Office XP.
One morning Clive Wilson complains that he frequently encounters problems with specific Word features.
During an investigation you discover that the problems have been addresses in an Office XP service release.
What should you instruct Clive Wilson to do to ensure that he installs the correct service release?
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional.
A Certkiller .com user named Clive Wilson works from home. Dean Austin uses Microsoft Word, which runs Windows XP Professional and Microsoft Office XP.
One morning Clive Wilson complains that he frequently encounters problems with specific Word features.
During an investigation you discover that the problems have been addresses in an Office XP service release.
What should you instruct Clive Wilson to do to ensure that he installs the correct service release?
2.
You work as the network administrator at Certkiller .com. The Certkiller .com network consists of a single
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
A Certkiller .com user named Ally Wagner is a member of the Sales department.
One morning Ally Wagner complains that she is unable to install a new Microsoft Word template to her computer by using Add or Remove Programs in Control Panel. Ally Wagner states that she was first prompted for a CD, and she put the CD in the CD-ROM drive. She then receives an error message
indicating that the Windows Installer package could not find the template.
During the troubleshooting of the computer you discover that Ally Wagner has just installed a new hard drive on her computer.
What should you do to ensure that Ally Wagner can install the new template?
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
A Certkiller .com user named Ally Wagner is a member of the Sales department.
One morning Ally Wagner complains that she is unable to install a new Microsoft Word template to her computer by using Add or Remove Programs in Control Panel. Ally Wagner states that she was first prompted for a CD, and she put the CD in the CD-ROM drive. She then receives an error message
indicating that the Windows Installer package could not find the template.
During the troubleshooting of the computer you discover that Ally Wagner has just installed a new hard drive on her computer.
What should you do to ensure that Ally Wagner can install the new template?
3.
You work as the network administrator at Certkiller .com. The Certkiller .com network consists of a single
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications. You plan to purchase a new computer that is OnNow capable.
Which of the following is a requirement?
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications. You plan to purchase a new computer that is OnNow capable.
Which of the following is a requirement?
4.
You work as the network administrator at Certkiller .com. The Certkiller .com network consists of a single
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications. You plan to purchase a new computer that is OnNow capable.
Which of the following is a standard which puts power management completely in the control of Windows XP?
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications. You plan to purchase a new computer that is OnNow capable.
Which of the following is a standard which puts power management completely in the control of Windows XP?
5.
You work as the network administrator at Certkiller .com. The Certkiller .com network consists of a single
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications.
You plan to use a BIOS update to upgrade your system from APM to ACPI support. What should you do so that your XP can function properly?
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications.
You plan to use a BIOS update to upgrade your system from APM to ACPI support. What should you do so that your XP can function properly?
6.
You work as the network administrator at Certkiller .com. The Certkiller .com network consists of a single
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications.
You are installing a new XP configuration and you like to specify which HAL to install. What should you do?
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications.
You are installing a new XP configuration and you like to specify which HAL to install. What should you do?
7.
You work as the network administrator at Certkiller .com. The Certkiller .com network consists of a single
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications.
What should you do to enabling APM on your computer?
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications.
What should you do to enabling APM on your computer?
8.
You work as the network administrator at Certkiller .com. The Certkiller .com network consists of a single
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications.
A Certkiller .com user named Amy Wilson requests that you install the NT Apm/Legacy Interface Node device on his system. How do you proceed?
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications.
A Certkiller .com user named Amy Wilson requests that you install the NT Apm/Legacy Interface Node device on his system. How do you proceed?
9.
You work as the network administrator at Certkiller .com. The Certkiller .com network consists of a single
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications.
You are configuring power management on your XP computer. For Windows XP power management features to work properly, you should ________ the power management features in your computer's BIOS.
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications.
You are configuring power management on your XP computer. For Windows XP power management features to work properly, you should ________ the power management features in your computer's BIOS.
10.
You work as the network administrator at Certkiller .com. The Certkiller .com network consists of a single
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications.
You are configuring power management on your XP computer. With ACPI, power management should be under the exclusive control of __________.
Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows
Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP.
You have received instruction from the CIO to assist in the configuration and maintenance of desktop applications.
You are configuring power management on your XP computer. With ACPI, power management should be under the exclusive control of __________.