Microsoft-Microsoft Windows 2000 Accelerated Exam for MCPs Certified on Microsoft Windows NT 4.0 Set 15

You work as a desktop technician at Certkiller .com. Certkiller .com has a small network that is configured as a single Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows Server 2003 and all client computers run Windows XP Professional and Microsoft Office XP. The Certkiller .com network contains a singe domain controller named Certkiller -DC01. All computers are members of the Certkiller .com domain. Certkiller .com issues a new security policy that requires all users to change their passwords every seven days. A network administrator named Rory Allen has configured a Group Policy object (GPO) to apply the new policy to all client computers. Rory Allen asks you to ensure that the GPO is applied to all client computers with immediate effect. What should you do?

You work as a desktop technician at Certkiller .com. The Certkiller .com network contains a single Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows Server 2003 and all client computers run Windows XP Professional. Certkiller .com contains a Development department produces and tests software applications. Certkiller .com is concerned about industrial espionage and has enabled Auditing of all network computers through a Group Policy object (GPO). Rory Allen is the lead developer at the Development department. He uses a client computer named Certkiller -WS279 and hosts several important documents in a network share named Dev_Docs. The Dev_Docs share is hosted on Certkiller -WS279. Rory Allen suspects that one or more disgruntled employees in the Development department are attempting to sabotage their work by trying to delete the CK_Docs folder. You have been instructed by the CEO to determine who are attempting to delete the folder. What should you do?

You work as a desktop technician at Certkiller .com. The Certkiller .com network contains a single Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows 2000 Server and all client computers run Windows XP Professional. A Certkiller .com customer named Kara Lang has contacted you. Kara Lang's computer at work has a dual boot configuration with Windows XP Professional and Windows 2000 Professional. Kara Lang shares the computer with another employee named Mia Hamm. Kara Lang and Mia Hamm are working shifts. Kara Lang uses Windows XP Professional and Mia Hamm uses Windows 2000 Professional. Mia Hamm has installed an accounting application that should be used by Kara Lang and her self. Mia Hamm did register the accounting application using one license. Whenever Kara Lang runs the accounting application, she receives an error, that the accounting application is not registered. What should you do to troubleshoot the problem?

You work as a desktop technician at Certkiller .com. The Certkiller .com network contains a single Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows 2000 Server and all client computers run Windows XP Professional. Certkiller .com contains a Sales department. The Certkiller .com users named Mia Hamm and Kara Lang works in the Sales department. Due to the long hours, these two employees work shifts. They both share a computer named Certkiller -WS275 which runs Windows XP Professional. Mia Hamm has contacted you because she cannot access the application which they both use. Mia Hamm used to access the application by clicking the shortcut on the Desktop. When she accesses the application it produces a Missing Shortcut error. Kara Lang does not have this problem. She activates the application the same way Mia Hamm does. What could cause the problem?

You work as a desktop technician at Certkiller .com. The Certkiller .com network contains a single Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows 2000 Server and all client computers run Windows XP Professional. Certkiller .com contains a Graphics department. A Certkiller .com user named Mia Hamm who works in the Graphics department has contacted you. Mia Hamm has a meeting with her superiors and she uses a computer named Certkiller -WS270 to do her presentation. Always during the presentation the computer's screen becomes corrupt. She wants you to troubleshoot the problem. When you switch on the computer, every thing was normal. Mia Hamm then said the problem occurs regularly. What should you do?

You work as a desktop technician at Certkiller .com. The Certkiller .com network contains a single Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows Server 2003 and all client computers run Windows XP Professional. A Certkiller .com user named Rory Allen uses a client computer named Certkiller -WS271. One morning Rory Allen calls to complain that his computer is malfunctioning. Based on his explanation you suspect that the cause of the problem is a virus. However, Rory Allen informs you that he recently ran the antivirus program on Certkiller -WS271 but did not detect any virus. You restore the data on Certkiller -WS271 from a recent backup. You now need to ensure that the virus does not infect Certkiller -WS271 again. What should you do?

You work as a desktop technician at Certkiller .com. The Certkiller .com network contains a single Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows 2000 Server and all client computers run Windows XP Professional and Microsoft Office XP. A Certkiller .com customer named Amy Wilson has contacted you. Amy Wilson works as a secretary at her company. Amy Wilson has downloaded a new screensaver that was in a linked in an e-mail message. Amy Wilson said that after she put the screensaver in use her colleagues received messages from her computer that she not send. She removed the screensaver but her colleagues said that they still receive messages from her computer. Amy Wilson also said the she ran the antivirus and no infections was reported. What should Amy Wilson do?

You work as a desktop technician at Certkiller .com. The Certkiller .com network contains a single Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows 2000 Server and all client computers run Windows XP Professional. Certkiller .com contains a Desktop Support team which you are part of. A Certkiller .com customer named Kara Lang has contacted you. Kara Lang has a computer that is running Windows XP Home and Microsoft Internet Explorer 6.0. One of her friends has used her computer, now there is something wrong. Kara Lang said that the Web sites are very slow and it takes along time to scroll down to the other pages. She also said that her computer looks different. What could be the problem?

You work as a desktop technician at Certkiller .com. The Certkiller .com network contains a single Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows 2000 Server and all client computers run Windows XP Professional. Certkiller .com contains a Desktop Support team which you are part of. A Certkiller .com customer named Amy Walsh has contacted you. Amy Walsh has received a message that states that she should go the Web site on the messages and download a patch. The patch will prevent the data of your computer to be deleted. Amy Walsh wants to know what she must do.

You work as a desktop technician at Certkiller .com. The Certkiller .com network contains a single Active Directory domain named Certkiller .com. All servers on the Certkiller .com network run Windows 2000 Server and all client computers run Windows XP Professional. Certkiller .com contains a Sales department. A Certkiller .com user named Clive Wilson works in the Sales department. Clive Wilson visits a lot of Web pages to do research in the cost price of products. Clive Wilson wants to remove some of the Web pages that he's not visiting regularly. He need to access the most needed site quickly. What should you tell Clive Wilson to do?