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Detail Form
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1.
Which of the following steps must be completed to create a marketing campaign that will create e-mail
messages for customers? (Select all that apply)
2.
As part of a marketing campaign, your company outsourced the telemarketing function. The telemarketing
company has provided you with the results in a text file. What is the best way to add the results to the Microsoft
Dynamics CRM system?
3.
You created a campaign, added target marketing lists, defined planning tasks, and created e-mail campaign
activities. At which point will customers be sent an e-mail message?
4.
Which of the following are features of lists, views and charts?
5.
Which of the following are true regarding charts and dashboards? (Select all that apply)
6.
A system administrator wants to deploy a chart so that all users can see it. Which of the following are viable
approaches to do this?
7.
Which of the following is required to create an opportunity?
8.
Is the use of leads required for the sales process?
9.
What is an opportunity?
10.
Which of the following must you specify before adding products to an opportunity?