Microsoft-Microsoft Dynamics AX 2012 Service Management

You are reviewing a service order to determine whether it is in compliance with the associated service level agreement. What does the Compliance value shown in the service order header represent?

You are configuring service level agreements in Microsoft Dynamics AX 2012. What is the purpose of the Calendar setting on a service level agreement?

You suspend a service level agreement (SLA) in Microsoft Dynamics AX 2012. What is the result?

Which of the following is a result of cancelling the service level agreement on a service order in Microsoft Dynamics AX 2012?

You are working with service orders in Microsoft Dynamics AX 2012. In which situation will advancing the service order stage stop time recording?

You are monitoring today's service activity on the dispatch board in Microsoft Dynamics AX 2012. A customer reports additional information for a repair activity that appears on the Gantt chart at the top of the dispatch board. You need to record the additional information for the repair activity. What should you do?

You are creating a service order in Microsoft Dynamics AX 2012. Which of the following Service management parameters determines the first start time on a service order?