Microsoft-Microsoft CRM 1.2 Extending Microsoft CRM with .NET Set 2

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Microsoft-Microsoft CRM 1.2 Extending Microsoft CRM with .NET Set 2

You are designing an application that extends the Microsoft Business Solutions CRM application. Your design states that fields will be added to extend the Microsoft Business Solutions CRM Lead entity which will have corresponding custom attributes in the Microsoft Business Solutions CRM Account entity. Which approach is the best choice for updating these fields when the lead is converted into an account?

Implement a post-callout. Use PostCreate() for accounts to see if key fields match a lead. If so, update the corresponding custom attributes from the lead. ✘ Use the Mapper tool to map these custom fields in the Microsoft Business Solutions CRM DeploymentManager. ✘ Use a Microsoft Business Solutions CRM Workflow process. Create a step that executes when accountsare created. If key fields match an existing lead, update the custom attributes from the lead. ✘ Use the Mapper tool to map these custom fields in Microsoft Business Solutions CRM SystemCustomization area of the web client. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

What is the role of the Metadata Services layer of the Microsoft Business Solutions CRM Server architecture?

These services cache the query plans created in the platform infrastructure to achieve best performance. ✘ These services provide an application level platform that describes the behavior of the Microsoft CRM WebClient and streamlines development. ✘ The Metadata Services layer processes requests from the Deployment Manager to display, edit and deleteschema information. ✘ These services interpret requests from the Application layer about the customizations made to Server layer. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Which of the following methods are provided by the User Management BizUser class?

Creating and Disabling Users. Retrieving all users in the reporting hierarchy for the specified user. Retrieving the Roles that the specified user belongs to. Retrieving the user manager. Retrieving the user manager.

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Below is a list of a user access rights defined by their role for specific records in Microsoft CRM: Account : Append To Contact: Append and Append To Opportunity: Append Note: Append and Append To Which of the following actions is possible based on these rights?

User can add a note to an opportunity. ✘ User can associate an opportunity with an account. ✘ User can associate a contact with an account. ✘ User can associate a note with an account. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Which of the following statements is true as it relates to Accounts and Contacts?

Accounts can be parents to many other types of objects including Contacts. ✘ Contacts can be parents to many other types of objects including Accounts. ✘ Contacts can be assigned to Territories. ✘ Accounts can be active/inactive, whereas contacts do not have such states. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Where can you find the default schema for a CRM object?

XSD file links found in Microsoft CRM SDK. ✘ XSL file links found in Microsoft CRM SDK. ✘ XML file links found in Microsoft CRM SDK. ✘ Server reference file (.srf) link in Microsoft CRM SDK. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

One of the privileges allowed on Microsoft CRM objects is the SHARE privilege. Which of the following rules are true as it relates to sharing an object in Microsoft CRM?

Anyone with share privileges on an object can share it with additional users or teams. The person sharing an object can define which privileges they will include as a part of that sharing. Access privileges on a shared object are the same for each user it is shared with. Sharing can enable a user without certain privileges to a type of object to perform those actions after aninstance of the object is shared with them. For example: A user role doesn allow them to read Leads. But if you share a lead with the user and grant the read privilege, they will be able to view it.

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

Bob would like to provide the ability to convert a lead to an account via a custom web application. The conversion must use the Lead Mappings defined in Schema Manager. Which of the following methods can be used to enable this functionality?

Use CRMLead.Convert() With the parameters: - CuserAuth - LeadId - Microsoft.Crm.Platform.Types.ObjectType.otAccount to convert the specified lead into an Account. ✘ Use CRMCustomizations.GetMapping(otLead, otAccount) to access the mappings specified for the Leadentity in Schema Manager. Create a new Account, and update the account with the source fields retrieved from the originating lead as specified by the mappings ✘ Create a new Account. Call CRMAccount.Create(), and capture the new account id. Set originatingleadidproperty to the lead being converted. Call CRMAccount.SetPrimaryLead() with the parameters: - CuserAuth - LeadId where LeadId is the ID of original lead being converted. This action will automatically convert the originating lead to this account and transform according to the mappings provided. ✘ Use CRMCustomizations class to transform the lead to an account as follows: CallCRMCustomization.Transform () with the parameters: - CUserAuth, - CObjName, - Microsoft.Crm.Platform.Types.ObjectType.otAccount - Microsoft.Crm.Platform.Types.TRANSFORM_TARGET_FIELD_ TYPE.TFT_VALID_FOR_CREATE where CObjName contains data about the Lead Object ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

When an object is assigned to a new security principal, which of the following events may occur?

The new security principal becomes the owner of the object. The new security principle is given CRM_ACCESS_WRITE rights, and the owner of the object isunchanged. All related objects are assigned to the new security principle but are also shared by the original owner. If the new security principle is a team, then all members of the team are given CRM_ACCESS_WRITEaccess rights to the object.

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

10.

Is there any difference between Incidents and Cases?

Yes. Incidents are customer requests for assistance, whereas Cases are customer requests for service. ✘ Yes. Cases are issues that can be tracked by case numbers, and can be assigned to CRM Work inprogress queues, whereas incidents are limited to the Service module in the application scope and are informational only. ✘ Yes. Incidents have different Status and Status Reasons than Cases. ✘ No. The Microsoft CRM Application uses the term "Cases". The Microsoft CRM platform uses the term"Incidents". ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

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