The Microsoft CRM 1.2 SDK describes categories of customizations as "Fully Upgradable" or "Mostly
Upgradable". Which of the following CRM customizations are "Mostly Upgradeable" according to the Microsoft
CRM 1.2 SDK?
Using the application integration capabilities of Microsoft CRM, Bob adds a new side tab in the Microsoft CRM
Account details form. This side tab will display an internal web site which includes sensitive financial information
about the Account. Which of the following conditions describe the requirements for a user to see the new tab in
the account details page?
You have customized the Account form using the system customization tools and have saved those
customizations. Which of the following represent the steps that must be taken to display those changes to
users and ensure that they will function as expected?
You want to use Workflow to initiate a bidirectional integration of Account data between Microsoft CRM and
another application. You are using Workflow rather than a post-callout because the Customer wants to be able
to modify the criteria for the integration using workflow. Users do not have permissions to delete accounts.
Which of the following approaches can be expected to best achieve this result?
Which of the following approaches is possible using the extension mechanisms for implementing custom
platform-based business logic for Microsoft CRM 1.2?