1.
You are preparing a proposal for a Microsoft Dynamics solution. Your challenge is to leverage information that has already been gathered during pre-sales activities in the Diagnostic phase. Which documents contain information that you should include in your proposal? Choose the 2 that apply.
2.
You need to transfer knowledge of the Microsoft Dynamics solution to the customer resources. You also need to train the people who will be using and maintaining the system after Go-live. Which Sure Step Cross-Phase provides information about these dependencies?
3.
You are determining the contract type for a new engagement. Based on the available diagnostic information, you come to the following conclusions:
- There is uncertainty about a majority of the requirements
- There is a significant gap between a large set of requirements and your Microsoft Dynamics solution
- Your project team is not familiar with the customers's industry
- Your customer is not familiar with implementation projects and business software.
Which contract type should you recommend?
4.
As part of the application consultant team, you are responsible for Business Process Analysis. Select the most appropriate descriptions of Business Process Analysis as defined by the Sure Step Business Process Analysis Cross-Phase. Choose the 2 that apply.
5.
You are working as a project manager in a complex blended engagement that includes consultants from several partners and ISVs. Your customers have communicated that reliable and optimized performance is business-critical. You need to ensure that this concern is addressed and that your team understands the performance impact of the solution. What should you do?
6.
Your team has gathered relevant project details by means of pre-sales activities and high level requirements gatherings, including workshops, demonstrations, and interview sessions. All relevant information was documented through these activities. You need to centralize this information in one document that will be used to authorize the project to start. This document will outline the overall goals and objectives, define the interactions of all project participants, list the approved scope, document assumptions and risks, and provide the high-level project schedule and approach. Which document do you create?
7.
You are responsible for implementing a Microsoft Dynamics solution. Your company's Sales Manager has a signed proposal and has made all project information available to you. You notice that infrastructure was discussed during the pre-sales activities. What are the next steps related to infrastructure that are proposed in the Sure Step Infrastructure Cross-Phase?
8.
Which three customer benefits and objectives are achieved by conducting a Fit Gap and Solution Blueprint during the pre-sales process? Choose the 3 that apply.
9.
Your company is preparing a proposal for a large and complex implementation that will require significant customizations in an enterprise organization. One of the elements that you plan to address is testing and creating a test plan. When is the best time to create a high-level test plan that includes the general standards and procedures that must be followed when conducting software testing and validation?
10.
You are working on an Upgrade Project Type. Business requirements include implementing new product features and new customizations. You need to define your approach. Which approach is recommended to Microsoft Dynamics upgrade projects?