Microsoft Dynamics CRM 4.0 Installation and Deployment Set 2

You are the administrator of Microsoft CRM 4.0 for your company. One year ago a salesperson left the company and took a copy of the old CRM system's database with her to a commercial rival. In order to avoid this situation, the Sales Manager has asked you to ensure that sales staff do not have the ability to take data offline until they have been in the company for three months. What is the best way to do this?

You need to install Microsoft Dynamics CRM for Office Outlook on a computer that is shared between three users. Your manager insists that all software is installed directly from the installation media onto the computers in your organization. How can you make the software available to all the users in the most efficient way?

Which of the following features of the Microsoft Dynamics CRM offline synchronization process limit the amount of data that is transferred when a user takes the Microsoft Dynamics CRM for Microsoft Dynamics CRM for Outlook with Offline Access offline? Each answer forms part of the complete solution. Choose the 2 that apply.

You are responsible for installing a client machine that will be used by three shift workers to access Microsoft Dynamics CRM using the Microsoft Dynamics CRM for Microsoft Office Outlook. You want to prepare the machine such that each shift worker can use the client software immediately. You have the logon details for each shift worker's Active Directory account. What steps should you take to prepare the machine? Note that each correct answer provides a partial solution. Choose the 2 that apply.

Before running the Microsoft Dynamics CRM 4.0 Client setup program, which prerequisite must be satisfied?

You are advising Contoso Inc. about their Microsoft Dynamics CRM implementation. Contoso has several field sales staff who need the Microsoft Dynamics CRM for Outlook with Offline Access to access Microsoft Dynamics CRM data when they are out of the office. The field sales staff are rarely in the office during normal working hours. To avoid unnecessary work for the technical staff, each field sales person has agreed to install the Microsoft Dynamics CRM client software themselves, and at a time of their own choosing. However, the field sales staff do not have local administrator rights on their machines. What needs to be done to enable the field sales staff to install the Microsoft Dynamics CRM for Outlook with Offline Access?

You are preparing a client computer to install Microsoft Dynamics CRM for Office Outlook on it. Which prerequisites need to be satisfied before the install process will be successful? Choose the 2 that apply.

You want to install Microsoft Dynamics CRM for Office Outlook using Group Policies. Your manager wants the software installed to twenty users as soon as possible. You deploy the software using Group Policies, and instruct the users to run the installation program by going to Add/Remove programs. Two of the twenty users say that they cannot see the program in Add/Remove programs. What could be the problem? Choose the 2 that apply.

At 10am, the Account record for Fabrikam has blank values for the phone and fax numbers. At 11am, Bob and Carol both take the Account record for Fabrikam offline. At 2pm, Alice, who is working online, sets the phone field to 555-0121 and the fax field to 555-0122. At 3pm, Bob sets the phone field to 555-0123. At 4pm, Carol sets the fax field to 555-0124. At 5pm, Carol goes back online. At 6pm, Bob goes back online. What values are in the phone and fax fields?

You deployed the Microsoft Dynamics CRM Client for Microsoft Office Outlook with offline access using Group Policies three months ago. You want to configure the Microsoft Dynamics CRM Patch Configuration tool, so that some patches are applied automatically. During your testing of the patch you discover that it should not be installed on the CEO laptop, since it causes problems with a custom application which has to be there. You do want the patch to be applied to all the other client computers. How can you achieve this?