Microsoft Dynamics CRM 4.0 Installation and Deployment Set 1

You are the administrator for your company Microsoft CRM 4.0 system, and have installed and configured it in your London office, using Windows 2003 Server Windows XP on the desktop computers. All users use the CRM client for Outlook. Your company has started business in Japan, and has employed some Japanese-speaking staff in London to support this business objective. These users would like the interface and help text to be in Japanese, and would also like the ability to display data, such as records of emails sent by Japanese customers, in the Japanese language. How can you achieve this?

Your company has a Windows 2000 mixed mode domain, CONTOSO, and a Windows Server 2003 Native mode domain, NORTHWIND. The two domains are in the same Active Directory Forest. Users in both domains need to access Microsoft CRM. On which combinations of servers could you install Microsoft CRM?

You have just installed Microsoft Dynamics CRM 4.0, and users have created ten account records. Then you notice that the base currency is not set correctly. What action do you take?

You are planning your installation of Microsoft CRM 4.0. You are selecting the operating system platform for the CRM server. On which of the following servers can you install Microsoft CRM 4.0? Choose the 2 that apply.

You are planning your installation of Microsoft CRM 4.0. You intend to install SQL Server to store the CRM data on one server, with the CRM application installed on a second server. All servers are running editions of Windows 2003 with the latest Service Pack. Which of the following combinations are valid? Choose the 2 that apply.

Your company has purchased new servers for Microsoft SQL Server 2005 and Microsoft Exchange Server 2007, as part of the infrastructure that will work with Microsoft CRM 4.0. Because these are business critical applications, it has been decided that both will be clustered. Which of the following configuration options should you choose?

You are planning the installation of Microsoft CRM 4.0 for your organization. You have purchased two servers, one for the CRM database, and one for the CRM application. The information in your system is commercially very sensitive, and your CEO wants to ensure that no data is transmitted in clear text at any point in the network. The CEO has asked you to configure this. What do you do?

You are a consultant who specialises in installation of Microsoft Dynamics CRM 4.0. A few weeks ago you installed Microsoft Dynamics CRM 4.0 for a customer on a server that has been hosting their intranet site for three months. They have been using it successfully. Today, you receive a phone call from a user who says that his CRM user account was set up two days ago, and was working fine, but now he can only read information, not update it. What action do you take?

 

You are the administrator of your organization network. A colleague wants to install Microsoft Dynamics CRM Server 4.0. You agree to let them do this but you do not want to give your colleague Domain Administrator privileges. Which of the following privileges will they require? Choose the 2 that apply.

As part of the Microsoft Dynamics CRM Dynamics 4.0 installation process, the Environmental Diagnostic Wizard conducts various checks to ensure a smooth installation. Which of the following are checked? Choose the 3 that apply.