1.
The General tab of the Account form contains the following fields: alias Name and rating The lias Name field has a requirement level of usiness Required. The Rating field has a requirement level of o Constraint You have been asked to move these two fields onto a new tab called Ratings. How would you do this as efficiently as possible?
2.
You are a System Administrator who has been asked to create a new view of all the Accounts that have a Relationship Type of supplier and are active. This view should be created in Microsoft Dynamics CRM 4.0 for everyone to use. How could you do this? (Each correct answer presents a complete solution. Choose the 2 that apply.)
3.
You have created a new custom entity called System. You have been asked to ensure that the form assistant is available on the system form but not expanded. You navigate to customization and select the System entity. How do you set this?
4.
You are responsible for customizing your company's Microsoft Dynamics CRM 4.0 implementation. You have already added a custom field, nternal Order Number to the Order entity, and displayed it on the Order form. Users have asked that the nternal Order Number field should be immediately visible when viewing the list of Orders for a given Account via the navigation item on the Account form. How can you do this?
5.
In your organization, all users use the web client. You have created a new public view of Accounts in Microsoft Dynamics CRM 4.0. However, users report they cannot see the new view. What should you do to resolve this?
6.
You are implementing Microsoft Dynamics CRM at an organization that wants to use an image file as an icon for a custom entity. How do you do this?
7.
You have a relationship between Account and a custom entity where the custom entity is the primary entity. A lookup field on the Account form allows the account to be associated with the custom entity. What steps must be performed to delete the relationship between these entities?
8.
Your organization manages properties leased by companies. You created a custom entity called "Property" with a relationship to the Account entity, where the Account entity is the primary entity. You set the type of behavior to Referential, Restrict Delete. Which of the following is true?
9.
You are responsible for securing access to data in your company. The Microsoft Dynamics CRM Dynamics 4.0 implementation consists of four business units; the root and three children, named East, West and Central. All account managers belong to one of the child business units, and all have been assigned the Salesperson security role, which gives each account manager sufficient rights to create and delete their own accounts. Of these account managers, several are known as senior account managers. They have been given additional responsibilities, and need to be able to delete accounts created by any account manager in the organization. How should you grant the senior account managers the correct level of permission, without affecting the permissions of other account managers, and with the minimum of effort.
10.
You are responsible for customizing a Microsoft Dynamics CRM 4.0 implementation for a multi national company. This company has one Microsoft Dynamics CRM 4.0 organization, which was installed with a base language of English. You have been asked to ensure that each CRM user is able to see picklist values for both system and custom attributes in their preferred language, which could be either English or Italian. None of the system picklist labels have been changed. What steps should you take to achieve this? Choose the 2 that apply.