Microsoft Dynamics CRM 2016 Customization and Configuration Set 1

You have a Dynamics CRM organization. Currently, when you create entities and fields, they have a prefix of new_. You need to ensure that when you create new entities and fields, they have a prefix of Contoso_. Which two actions should you perform?

You have a Dynamics CRM organization. You need to tell a user which types of out-of-the box charts are available on a personal dashboard in CRM. Which two types of charts are available? Each correct answer presents a complete solution.

You have a Dynamics CRM development environment and a Dynamics CRM production environment. You have a project solution in the development environment. You need to import the solution to the production environment as a managed solution. What should you do?

You have a Dynamics CRM organization. You have a list of 23 public views for accounts, most of which are custom. Many of the most frequently used views appear near the bottom of the list. Users report that the current list order is inconvenient and time consuming because they must scroll through many unused views. You need to recommend changes to resolve the issue reported by the users. What should you recommend doing first?

You are modifying a Dynamics CRM form for a custom entity. You need to identify which parts of the CRM form users can use to modify data. Which two parts should you identify? Each correct answer presents a complete solution.

You work in a customer service organization. Sometimes, when a new record is created, a customer service representative must capture additional data. When this occurs, the representative must call the customer to capture the missing data. Each record may be missing different data. You need to identify which process type you must use to capture the data. What should you identify?

You need to identify maximum number of stages that a business process flow can contain. What should you identify?

You have a business rule that has a scope of All Forms. You discover that the business rule does not execute on forms when users access the forms. You need to ensure that the business rule executes on the forms when accessed by the users. What should you do?

A user named User1 is the owner of the background workflow that makes changes to an account after the Credit Limit field of the account is modified. A user named User2 adds a new account and saves the record. A user named User3 edits the record and changes the street address of the account. A user named User4 edits the record and adds a parent account. User2 changes the value in the Credit Limit field and assigns the account to User4. You need to identify which name will be displayed in the Last Modified By Field on the account record. Which name should you identify?

You receive leads that are generated from your company's website. Once the leads are in Dynamics CRM, they must be assigned to a specific CRM user based on the city from which the lead came, and then moved to the queue of the user. You plan to create a workflow to manage the process. You need to identify which event should be used to trigger the workflow. What should you identify?