1.
A customer reports that an item they ordered was damaged when it arrived. You instruct the customer to return the item to your warehouse. You need to remove the item from your inventory and ship a new item to the customer. Which disposition should you use on the return order?
2.
When a receipt date is entered on a sales order, the system must compute the shipment date and adjust the priority for the shipment. You need to configure Microsoft Dynamics 365 for Finance and Operations to meet the requirements. Which three parameters should you configure? Each correct answer presents part of the solution.
3.
You need to set up a commission calculation. Which three options can you configure? Each correct answer is a complete solution.
4.
You need to configure a specific vendor account to allow contact people from the vendor to view, update, and request changes on purchase orders (POs). What should you do?
5.
You need to ensure that products can be purchased from vendors if there is a trade agreement for the vendor. What should you do?
6.
You are setting up a new customer in Microsoft Dynamics 365 to Finance and Operations. You need to assign the customer to a customer group. Which three pieces of information should you include in the customer group? Each correct answer presents part of the solution.
7.
What is the function of ABC classifications for products?
8.
You work for a dairy company. Raw milk is purchased by the liters but is consumed in the bill of materials (BOMs) and formulas by the gram. Each finished milk product is tracked in the inventory system by the physical quantity of milk containers that were produced. You need to configure a unit of measure conversion based on liters and grams. How should you configure this conversion?
9.
A supplier reports that some of the product that they are shipping to you was damaged during transit. You need to block the damaged items from being received into the warehouse. Which three methods can you use? Each correct answer presents a complete solution.
10.
You are setting up product attributes and attribute types. You need to create a new product attribute type to track if a product has a warranty or not. Which type should you assign to it?