1.
How can a system administrator start or stop Crystal APS services?
2.
You have created customizations that are unique for a call center environment. You want to provide the same customizations to each of your call center clients. How can you achieve this goal?
3.
Which of the following is the key functionality provided by the Server Manager tool?
4.
Which of the following tools are available in the Customization Transport Manager?
5.
Crystal Cache Server stores information in the registry about which of the following?
6.
Microsoft CRM allows you to establish application specific settings in what configuration file?
7.
Fiscal Year Settings facilitate which of the following functionality?
8.
Which of the following are benefits of the Deployment Manager's Export Customization tool?
9.
You can configure Auto Numbering, Fiscal Year Settings, and System Settings within the System Customization screen. Which of the following can be changed within System Settings?
10.
After Microsoft CRM was installed, the Sales Manager tried to set up quotas for her sales representatives.
However, she cannot see the Quotas option in Business Unit Settings. As the System Administrator, what can you do to allow the Sales Manager to set up quotas?