Microsoft CRM 1.2 Installation and Configuration Set 2

1.

While entering your organization's business units in Microsoft CRM, you accidentally misspell the name of a business unit. What should you do to correct the situation?

You should delete the business unit in Microsoft CRM and then add a business unit with the correct name You should delete the business unit in Active Directory and then add a business unit with the correct name You should deactivate the business unit in Microsoft CRM and then add a business unit with the correctname You should change the name of the business unit to the correct spelling

2.

Which of the following are true statements about Microsoft CRM team management?

Each team must be associated with 1 business unit. Users assigned to a team must be assigned to the same business unit as the team in order to be a teammember. A team can include users from any business unit. Users can be associated with more than 1 team.

3.

Which of the following characteristics applies to the root business unit in a Microsoft CRM installation?

You can assign a parent business unit to the root business unit if you need to reorganize your organizational
structure The root business unit is automatically created by the Microsoft CRM Server setup program You can promote a child business unit to the root business unit by removing its parent business unit You must add an Organizational Unit in Active Directory for the root business unit via Active Directory Youmust add an Organizational Unit in Active Directory for the root business unit via Active Directory? Users
and Computers tool

4.

When assigning a manager to a user's account, which of the following rules controls who can be assigned as the user's manager?

The manager's business unit can be a parent or child business unit to the user's business unit The manager and user can be assigned to different business units so long as each business unit is a childof the same parent business unit The manager must be assigned to the same business unit as the user The manager can belong to the user's business unit, or to one of the business units that parent the user'sbusiness unit, regardless of how high up in the organizational hierarchy that manager's business unit
appears

5.

Once the Root Business Unit has been created, which of the following statements are TRUE?

The Root Business Unit can be renamed. The Root Business Unit cannot be renamed. The Root Business Unit cannot be deactivated. The Root Business Unit can be deactivated.

6.

When creating a user in Microsoft CRM which of the following are required fields?

User's first name Domain logon Business unit E-mail address

7.

Which of the following statements are TRUE regarding disabled user accounts?

The user's assigned data is saved in the database. The user is unable to log into Microsoft CRM. The user's license is automatically unassigned. The disabled account can be enabled again at any time

8.

Microsoft CRM user accounts can be created in Microsoft CRM through which of the following?

The User Manager tool The User License tool The Microsoft CRM application itself The User Maintenance Wizard

9.

Your organization just hired Douglas as a Sales Representative. Which of the following are among the steps that must be performed in order to add Douglas as a user in Microsoft CRM?

Add a user account for Douglas in Active Directory Add a user account for Douglas in Microsoft CRM Assign a manager to Douglas' Microsoft CRM user account Assign one or more security roles to Douglas' Microsoft CRM user account

10.

What occurs if you attempt to add a user to Microsoft CRM but the user doesn's exist in Active Directory?

Active Directory prompts you to add the user. Active Directory is automatically updated to reflect the new user. An error message appears indicating the user does not exist in Active Directory. The user will be added into Microsoft CRM.

Microsoft CRM 1.2 Installation and Configuration Set 2

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Microsoft CRM 1.2 Installation and Configuration Set 2

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