1.
What business framework was Microsoft CRM developed upon that allows it to be integrated with virtually any system in the world?
2.
The integration between Microsoft CRM and Microsoft Outlook uses which technology that allows users of the Sales for Outlook Client to see their contacts, leads, activities, opportunities, tasks, appointments, and e-mail?
3.
Microsoft CRM Version 1.2 can be installed in both Windows Server 2000 and Windows Server 2003 environments. In either of these environments, how many Primary Domain Controllers are installed in a single domain?
4.
Which advantage does the Active Directory domain architecture provide for companies that have deployed Microsoft CRM Version 1.2 in a Windows Server 2003 domain?
5.
Which technology allows Microsoft CRM to share data and invoke capabilities from other applications without regard to how those applications were built, what operating system or platform they run on, and what devices are used to access them?
6.
XML Web Services are invoked over the Internet by means of industry-standard protocols including which of the following?
7.
Microsoft CRM is tightly integrated with which of the following technologies for the purpose of validating access level security upon each user request?

 
8.
Which software component must be installed on the same machine as your Exchange 2000 server(s) in order to enable the e-mail functionality of Microsoft CRM?
9.
Which technology renders the web pages used by Microsoft CRM and allows organizations to host and manage web pages on the Internet or on their internal intranet?
10.
Microsoft CRM uses which of the following technologies to display its web forms via the browser application?