1.
The Microsoft CRM Professional Edition includes which of the following Workflow tools?
2.
Your business is interested in using Microsoft CRM Workflow to automate its business processes and policies. Which types of processes can a company automate with Microsoft CRM Workflow?
3.
In order to automate your company business processes, you have created a workflow rule that performs a sub- process. A sub-process is a workflow rule associated with what type of event?
4.
Which of the following can instantiate a workflow rule against a particular record?
5.
Once you have created a workflow rule, what must you do to it before you can test it in Microsoft CRM?
6.
Which of the following are valid Wait conditions in a workflow?
7.
How many Sales Processes can be created in the Standard version of Microsoft CRM?
8.
How can workflow rules be changed in the SQL tables by the system administrator?

 
9.
Workflow Rules can be created for which of the following objects?
10.
If a sales process has been instantiated for a given opportunity, what will happen if the user uses Microsoft CRM to change the sales stage of the opportunity to an earlier stage that was already performed by the sales process?