Your business is interested in using Microsoft CRM Workflow to automate its business processes and policies.
Which types of processes can a company automate with Microsoft CRM Workflow?
In order to automate your company business processes, you have created a workflow rule that performs a sub- process. A sub-process is a workflow rule associated with what type of event?
If a sales process has been instantiated for a given opportunity, what will happen if the user uses Microsoft CRM to change the sales stage of the opportunity to an earlier stage that was already performed by the sales process?