1.
The object model, query processor, and metadata framework are main components of which layer of Microsoft CRM architecture?
2.
Which layer in the Microsoft CRM architecture includes the Browser Client and Sales for Outlook Client components?
3.
Communication between the application layer and the platform layer is accomplished using which technology?
4.
Which technology does the Microsoft CRM browser client use to present the user interface to Internet Explorer?
5.
Which layer of Microsoft CRM performs all security checks independent of the caller?
6.
Once you have created a workflow rule, what must you do to it before you can test it in Microsoft CRM?

 
7.
Your business is interested in using Microsoft CRM Workflow to automate its business processes and policies. Which types of processes can a company automate with Microsoft CRM Workflow?
8.
Which of the following can instantiate a workflow rule against a particular record?
9.
The Microsoft CRM Professional Edition includes which of the following Workflow tools?
10.
Workflow Rules can be created for which of the following objects?