1.
A company is about to implement an inbound Integration based on interface tables. When testing the integration, the developers noticed the data is not being properly imported to the database and they are able to identify errors in the log files. How is the root cause of the problem identified?
2.
A customer has configured workflow process A to be auto-initiated after a new service request (SR) record is created. Which action automatically starts workflow process B as well as workflow process A after the new SR record is created?
3.
Where are roles used?
4.
A person record is stored in the database at which level?
5.
A company has a requirement to customize the Locations application and add a new button to open an external document repository. Once the document repository is a Web-based application, which standard process would achieve this requirement?
6.
Which statement about using attachments is true for communication templates?
7.
How is an e-mail listener definition enabled to poll a specified e-mail account?
8.
When setting up a Key Performance Indicator (KPI), it must be made available to everyone so they can use it on their Start Center. Which setting must be selected?
9.
Which statement is true about using the Database Configuration application?
10.
How are properties changed while the Java Virtual Machine is running?