The network operation center has two groups of users that use the native desktop. One group, OPERATIONS, requires access to the standard event management tools like acknowledge and delete. They also require access to some custom tools for things like basic troubleshooting (ping and telnet) and ticket creation. The second group, NETWORK, requires access to the same tools used by the OPERATIONS group users In addition, there are a few tools used for advanced router diagnostics that they use. These tools are not to be available to the OPERATIONS group users. To minimize administration efforts a common desktop menu is used for both groups of users. The users in the OPERATIONS group use Windows desktops to run the native desktop application. What is the technique used to ensure that they only run tools supported on Windows?
An IBM Tivoli Netcool/OMNIbus V7.4 (Netcool/OMNIbus) environment has been set up with failover ObjectServers. Two custom columns will be added to the event list to show Service Desk Ticket numbers and Ticket Status. Which steps must be taken in this Netcool/OMNIbus environment?
A company is deploying a multi-tiered architecture with two collection layer ObjectServers, two aggregation
layer ObjectServers, and two display layer ObjectServers. Which ObjectServer names should be added to the
omni.dat or Server Editor to configure server communication information?
The IBM Prerequisite Scanner Utility uses product codes to determine host component prerequisites. Which
code checks the host for the prerequisites of IBM Tivoli Netcool/OMNIbus Server components?