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1.
Despite low resource CPU utilization, many organizations suffer application outages and service degradation when the demand on the critical infrastructure components is overwhelming. Which Tivoli product provides a formal way to gather data, and analyze, model and approve utilization management activities?
2.
Which condition should be met in order for Maximo to generate a work order from a Preventative Maintenance (PM) based on an asset?
3.
A customer CIO invites a solution advisor to discuss IT Service Management in general and how it might help the IT group work more effectively and efficiently. What should the solution advisor do in the first meeting with the CIO?
4.
A company just hired a new CIO to lead the IT group and enable them to refocus on the services IT provides to the business. The CIO wants to assess their current IT capabilities, but does not have any funding for consultation. Which IBM free tool can the CIO use?
5.
A Canadian manufacturing company is in the process of assessing the upgrade of Maximo 4.1.1 to IBM Maximo Asset Management V7.1 (IMAM). One of the major concerns is the handling of an existing custom interface developed for sending Purchase Orders created in Maximo to Oracle Financials. Which solution preserves this functionality in the new version?
6.
A company located in five cities in Canada uses Maximo 4.1.1 to manage their maintenance requirements. Each city is defined as a location in the Location Hierarchy. There are five clones of work order tracking applications, one for each city. The clones have the exact same screen. There are five supervisors, one for each city. Supervisors can only create work orders for the equipment in their cities. However, they are allowed to view the work orders created for the other four cities using the work order tracking clone application. The company now plans to upgrade to IBM Maximo Asset Management V7.1 (IMAM). Which statement is true about the preservation of clone applications functionality?
7.
A company located in five cities in Canada uses Maximo 4.1.1 to manage their maintenance requirements. The company is planning to upgrade to IBM Maximo Asset Management V7.1 (IMAM) and must preserve their 150 SQR reports. What is the most cost-effective recommendation a solution advisor can make?
8.
An aviation company uses Maximo 4.1.1 to maintain its equipment. The Cities in which the company is located are currently represented as Locations in Maximo, and the equipment frequently moves from one city to another. As part of the upgrade process, the Cities will be changed from Locations to Sites in Maximo. What is the impact on the Preventative Maintenance (PM) of an Asset if it is moved from one City (Site) to another City (Site)?
9.
What is the proper term to use when referring to a particular server in the IT infrastructure, in a service management context?
10.
In which IBM Tivoli Application Dependency and Discovery Manager component can you configure where sensors run, property values to be used by OS and sessions layers, and the access control entries that must be used?