×
Detail Form
We will send your result on your email id and phone no. please fill detail
1.
Which format is used to import and export workflow processes in IBM SmartCloud Control Desk V7.5?
2.
An end user is presented with fields to gather specific or additional data when creating a service request from the Self Service Center. Where are these fields presented to the service desk agent when working the ticket?
3.
Which statement is true regarding Work Type settings?
4.
Which ticket type must be used to investigate the underlying cause of a set of issues?
5.
Where can a user find the application to manage authorized assets?
6.
An end user logs a service request about an application being down. A service desk agent reviews the request and determines it is an incident and that this issue has occurred before. What might be the logical flow of records to resolve this issue long term?
7.
Which three main capabilities are combined into IBM SmartCloud Control Desk V7.5?
8.
In IBM SmartCloud Control Desk the offerings support several approvals for fulfillment. Which record types can be used for fulfillment of the request after approval?
9.
Why would an IBM SmartCloud Control Desk V7.5 user have two Start Centers?
10.
Where are the default installation log files located in the administrative workstation?