1.
What is the second step in Social Business AGENDA?
2.
Which product line represents the front-end and people-focused area of IBM's Social Business platform?
3.
How do you measure the value of a Social Business implementation for a customer?

 
4.
Which of the following is NOT a part of the change that is happening to an organizations business network?
5.
What feature allows groups to have one site to come together and share common files, links and posts in the IBM Connections product?
6.
Which is the appropriate response when a customer brags that it is their people that differentiate them from the competition?
7.
Which capability, that was first developed by Lotus Quickr and is shared by IBM Connections, allows for easy integration into other products like Lotus Notes clients?
8.
A key part of Engaging Through Experiences, a social exceptional experience should be integrated, interactive, and ___________.
9.
What is one of the best ways to engage your customers or employees to train them in a social and fun manner?
10.
IBM Connections plays an important role in this larger strategy to add social value to information from formal repositories such as enterprise content management libraries. What is this strategy called?