IBM Emptoris Services Procurement Sales Mastery v1 Set 2

1.

Which of the following is the best definition of services, from a corporate procurement perspective?

Work done by non-employees at a customer site Any work contracted to be paid at an hourly or daily billing rate Any type of work performed or value created by a non-employee Work outsourced to another company to perform

2.

Which Service Category is not typically handled by Service Procurement solutions?

HR outsourcing contracts Skilled Trade temporary workers Management Consulting Travel

3.

Oracles primary competing product for Services Procurement is called:

Oracle HR Oracle iServices Oracle eBusiness Suite Services Procurement Oracle iLabor

4.

Which of the following is typically not associated with a Reverse Auction:

The Lowest cost supplier is always selected Specifically defined deliverables, skill-sets, or activities Bidding is typically time bound and live' Multiple suppliers bidding to fulfill a single engagement

5.

Which of these internal client projects best indicates an opportunity to position services procurement?

Procurement initiative to ensure that 90% of all contracts are competitively awarded Centralize control of Management and IT Consultants to standardize servicesand pricing Improve supplier diversity by increasing usage of small and disadvantagedbusinesses Independent Audit of the contractual commitment reporting process

6.

Based on customer case studies, using the Emptoris Services Procurement Invoicing capability can accomplish all of the following EXCEPT:

Eliminating pricing discrepancies and errors such as double billing Automatically compute local taxes on services Dramatically reduce invoice payment time Provide suppliers with real-time visibility into paid and pending invoices

7.

Contingent Workers are best defined as:

Any worker who's arrangement differs from regular/permanent, direct wage,
and salary employment Self-Employed individuals Any worker who completes a time card to compute wages Any worker who's job is not considered permanent

8.

Co-Employment can best be described as:

A temporary worker who performs work for multiple clients within one pay
period A situation where both the buyer and supplier exert some control over the sameworker/group of workers, creating a shared liability for pay, unemployment, unfair
treatment issues A situation where a retiree from an organization comes back to work as atemporary employee, collecting both a pension from the buyer and paycheck from an agency A temporary working for two different agencies at the same time

9.

Which of the following is NOT a source of Savings Realization using Emptor is Services Procurement?

Automatic monitoring SLA violations and calculation penalties in outsourcing
contracts Discount and Rebate Capture - automatically apply volume discounts Contractual Rate Enforcement- prevent exceeding contracted pricing Maverick Spend Reduction - enforcing use of preferred suppliers

10.

Which are two typical integration points for Services Procurement deployments?

Materials Management and HR IT Helpdesk and Accounts receivable Reduced/Single Sign on and Financy/Accounts Payable (AP) eProcurement and IT helpdesk

IBM Emptoris Services Procurement Sales Mastery v1 Set 2

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IBM Emptoris Services Procurement Sales Mastery v1 Set 2

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