IBM Emptoris Services Procurement Sales Mastery v1 Set 1

1.

Which of the following best describes the impact (according to customer case studies) of Services Procurement on time to fill contingent worker positions?

Cycle time remains about the same, but Services Procurement provides
improved visibility into WHERE requests are in the process Cycle time increases slightly but it is worth it for increased compliance topreferred supplier lists Fully automating the request-to-fill process can reduce the time-to-fill cycletime for contingent labor positions by 75% Cycle time improved slightly due to less reliance on e-mail

2.

For Projects heavily focused on temporary labor spend, this stakeholder group will have heavy influence on policy, strategy, and compliance issues:

Finance Internal Control Human Resources Procurement

3.

In Services Procurement, a Hybrid Program is best described as:

Using SOW and Hourly Temporary workers on the same project Portions of services (i.e. Labor) are managed by a Service Provider (BPO orMSP) or Master Vendor an other locations or categories are run by internal teams Utilizing Supplertiering to distribute spend to different suppliers Temporary workers working under both hourly agency contracts andoutsourced or SOW for the same company

4.

Which of the following is typically NOT a key driver for CPOs related to services spend?

Delivering hard dollar cost reductions Increasing Supplier Pool Reducing Risk in the Supply Chain Improving Compliance and usage of approved suppliers

5.

Which of the following is typically NOT a justification for using a 3rd party service provider?

The function performed by the suppler is not core to buyers business The function performed by the supplier is too dangerous for employees toperform The supplier can provide the service at a lower cost Create a variable workforce cost to adjust to demand fluctuation

6.

Which one of these statements is the most accurate in describing the Savings typically realized in deploying a Services Procurement Solution?

The savings are typically hard cost reductions derived from using lower cost
suppliers, error reductions, and improved pricing through consolidation The savings are typically soft-cost reductions and difficult to measure The savings are on-time in nature The savings are largely derived from lower administrative costs

7.

Based on customer case studies, one of the major shortcomings of eProcurement solutions built for goods is:

Goods centric eProcurement workflow is insufficient for approving service orders Goods centric eProcurement invoicing modules are too rigid to support servicesinvoices Goods centric Supplier Network fees discourage enrollment Goods centric solutions support one-way interactions: place an order, receiveinvoice, but there's no collaboration, resource assignment, and timesheeting inbetween

8.

Within the IBM Smarter Commerce solution set, Emptoris Services Procurement falls within which area?

Sell Market Buy Service

9.

Based on a customer case study, automating complex marketing print spend produced all the following benefits EXCEPT:

Create on-line rate cards to eliminate price discrepancies in billing Create message boards for brainstorming creative design ideas Improve estimating process based on improved access supplier pricing atproject initiation Create reusable campaign templates to speed project creation

10.

Rogue or Maverick Spending can best be described as:

Orders initiated without a Purchase Order Orders placed for a price higher than the lowest available price Orders initiated without appropriate internal approvals Orders placed with suppliers without negotiated contracts or outside the policiesof procurement

IBM Emptoris Services Procurement Sales Mastery v1 Set 1

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IBM Emptoris Services Procurement Sales Mastery v1 Set 1

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