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1.
A bank will offer a new service focused on increasing the capital invested in different types of bonds and increasing the customer base by 500 customers a month. Investments higher than $500,000 will not be charged commissions. Identify which option describes the business measures and Key Performance Indicators (KPIs) that will enable process stakeholders to measure the success of this new offering.
2.
A process analyst needs to gather information about credit risk with respect to the geographical distribution such as state or country of the customer. Which of the following will be used to represent this measure?
3.
What are the benefits of Interactive Process Design compared to other design approaches?
4.
A process analyst has imported a project into the workspace and now has the following error present in the Errors View: "The business item "Widget" is based on the parent template "Widget Template," which exists outside of the reference group for this project." How can the process analyst resolve this error?
5.
Which set of activities does the IBM WebSphere Business Modeler support in the BPM Enabled by SOA methodology?
6.
Which of the following describes the concepts embodied in Business Process Management (BPM)? Business Process Management (BPM) is a:
7.
Which of the following accurately describes the use of master and component projects as a modeling approach?
8.
From which external sources can existing process maps be imported into IBM WebSphere Business Modeler to enhance the business process design?
9.
Which of the following is a critical success factor for business process modeling?
10.
A process analyst needs to analyze a new process for which there is no information regarding input logic. The business process owner predicts a random pattern for processing requests. Which distribution type should the process analyst use to specify token creation?